Help Center

TrendyDecor.co team strives to fulfill every order within 1 day, so you can receive your item as promptly as possible. Please allow up to 3 days for processing during the peak shopping times. We can also accommodate urgent orders, so feel free to mention this in your order notes.

We work with all major shipping companies. Most of our orders ship via USPS, but we can work with your preferred carrier upon request. You’ll receive a tracking number via e-mail once your order has been fulfilled and shipped. Please use this tracking number to obtain an estimate on the delivery date.

Please find below the shipment tracking links:

• USPS: https://tools.usps.com/go/TrackConfirmAction_input
• UPS: https://www.ups.com/tracking/tracking.html
• FedEx: https://www.fedex.com/en-us/tracking.html

We support all major credit cards and payment providers.

Orders are usually shipped with DHL Express. Depending on your location, please allow 3 to 7 days for your package to arrive. You’ll receive a tracking number via e-mail once your order has been fulfilled and shipped. Please use this tracking number to obtain an estimate on the delivery date.

Please note that international orders may be subject to customs and import fees. These duties are governed and determined by the customs agency at the destination country based on the value of your order and other international trade agreements. Payment of any duties and taxes is the responsibility of the recipient at the time of the delivery. We strongly advise that you to contact your local customs office before your submit an international order.

1) Notify our team via the contact form and include the following details in your message:

• First and Last Name
• Order Number
• Request Type: Replace/Return/Exchange
• What item(s)
• Briefly explain the reason for this request.

2) Our support team will respond back to you with return instructions within 2 business days.

3) Pack your order as per the checklist detailed below.

4) Once the item has been received by us, we will inspect it and process your refund or exchange.

5) Refund will be applied to your original method of payment and it should process within 10 days of approval depending on the payment method.