Return or Exchange
Your satisfaction is our top priority, which is why we want you to love your purchase. We inspect each product for defects and we always go an extra mile to ensure everything is securely packed and shipped.
In the event that your order misses your expectations or arrives damaged, we will gladly work with you to make it right. If you have any concerns or doubts, please do not hesitate to contact us prior to ordering. We are available to help you make the right decision.
Here are few things you should know…
|Easy Return Steps|
|1) Notify our team via the contact form and include the following details in your message:
|2) Our support team will respond back to you with return instructions within 2 business days.|
|3) Pack your order as per the checklist detailed below.|
|4) Once the item has been received by us, we will inspect it and process your refund or exchange.|
|5) Refund will be applied to your original method of payment and it should process within 10 days of approval depending on the payment method.|
|Product should be unused and in the same condition that you received it.||Item has to be returned in its original packaging with all original tags attached.||Include a copy of your receipt or proof of purchase.|
|Ensure that the package is sufficiently secure to protect the item from damage during shipping.||We strongly suggest insuring the package for its value in case the goods get damaged in transit.||We offer hassle free 30 days return policy from the day of your purchase.|
|There are certain situations where only partial refunds will be granted if:
Items Excluded from Returns:
- Sale Items
- Gift Cards